Well, I've always been online when I had the internet, but it seems Jack is never online anymore, people complain about the dc/lag and the description is not even right. It says things that aren't true, people join in and see that's the case and leave. That and it takes FOREVER to download everything, which could be scaring new players.
I'm just saying maybe it needs a new approach. I'm online a whole lot, but when help is refused it's hard to keep going.